Shipping policy

Shipping Policy

At Crew Supply Co., we work to process and ship orders promptly. Below is what you can expect when ordering from us.

Order Processing

Most orders ship within 1–2 business days of purchase.

Orders placed on weekends or holidays typically begin processing the next business day.

Domestic Shipping

We ship most U.S. orders via FedEx wherever possible. Other carriers may be used when needed.

Available shipping services and rates are shown at checkout. Rates depend on your delivery location and the size and weight of your order.

We currently require a physical street address for delivery and cannot ship to P.O. boxes.

Tracking Your Order

Once your order ships, you'll receive a confirmation email with a tracking number and link to follow your shipment.

International Shipping

We support beverage programs around the world and have partnered with Zonos and FedEx to make international ordering and delivery more straightforward.

For eligible international orders, applicable duties and import taxes are calculated and collected at checkout through Zonos. This allows you to see these costs upfront and helps avoid unexpected customs charges when your shipment arrives.

For destinations where prepaid duties and taxes aren't available, additional import charges may apply.

We want our international customers to have a clear understanding of shipping costs and customs charges before placing an order.

Questions or Special Requests

Have a shipping question, special delivery request, or need assistance with an order?

Contact our team at support@crewsupplyco.com. We're happy to help.