Shipping policy

At Crew Supply Co., we know getting your order fast and reliably is just as important as the gear itself. 🚀 Below you’ll find everything you need to know about our shipping process—how quickly we ship, who delivers it, how we calculate rates, and how to track your package. Let’s get you moving!

⏱️ Order Processing

Most orders ship within 1–2 business days of placement.

  • Orders placed on weekends or holidays begin processing the next business day.

  • Once your items leave our warehouse, they’re en route to you—no long waits here!

🚚 Shipping Carrier

We partner exclusively with FedEx for all U.S. deliveries.

  • Fast & reliable: Industry-leading transit times and real-time scanning.

  • Service options: Ground, 2-Day, and Overnight available at checkout.

💲 Shipping Rates

Your final rate depends on three main factors:

  1. Weight of the package

  2. Dimensional weight (DIM)—how much space it takes up

  3. Zone—distance from our warehouse to your delivery address
    You’ll see the exact cost at checkout before you confirm your order.

📦 Tracking Your Order

As soon as we hand your package to FedEx, you’ll get:

  • An email notification with your tracking number

  • A link to follow your shipment’s journey in real-time

🏠 Address Requirements

  • No P.O. Boxes: We require a physical street address for all FedEx shipments.

  • If you enter a P.O. Box at checkout, we’ll reach out to confirm a valid address.

❓ Special Requests & Support

Got a rush order, a unique shipping request, or just a question?
Reach out to our team and we’ll make it happen:
📧 support@crewsupplyco.com

Thank you for choosing Crew Supply Co.! We’re dedicated to getting your gear in your hands—fast, safely, and hassle-free. 🙌